Shipping and returns

DELIVERY TIMES

  • Spain and Portugal: 1-4 working days
  • European Community: 4-7 working days
  • Outside the European Community: 5- 10 working days

DELIVERY POLICY

- All orders placed Monday through Friday before 12:00 will be prepared and shipped within 24 hours.
- Orders placed outside these hours will be prepared the next working day.
- No shipments are shipped on Saturdays, Sundays or holidays.
- Orders are prepared at the time the payment has been confirmed.
- Once the order has been placed, FAR RUNNING will send an email with the confirmation of the order.
- Air or sea shipments may suffer delays outside the courier company contracted by FAR RUNNING.

SHIPPING COSTS


ZONE

SHIPPING COST

MINIMUM ORDER FREE SHIPPING        

PENINSULA

6 €

100 €

          - 

BALEARIC ISLANDS

10 €

100 €

          -

CANARIAS, CEUTA Y MELILLA

30 €

NO AVAILABLE

          -

ZONE

COUNTRIES

SHIPPING COST

MINIMUM ORDER (Free Shipping)

EUROPA 1

PORTUGAL 

11 €

160€

EUROPA 2

GERMANY, BELGIUM, FRANCE, HOLLAND, ITALY, LUXEMBOURG

12 €

160 €

EUROPA 3

ANDORRA

24 €

160 €

EUROPA 4

AUSTRIA, DENMARK, SLOVAKIA, ESTONIA, SLOVENIA





  28 €





160 €

FINLAND, GREECE, HUNGARY, IRELAND, LATVIA, LITHUANIA, MONACO, POLAND, REP. CZECH REPUBLIC, ROMANIA, SWEDEN

EUROPA 5

NORWAY, SWITZERLAND

35 €

NO AVAILABLE

INTERNATIONAL UNITED KINGDOM 15€ NO AVAILABLE

INTERNATIONAL

USA, CANADA, MEXICO

40 €

NO AVAILABLE

INTERNATIONAL

SOUTH AMERICA

60 €

NO AVAILABLE

ASIA, OCEANIA

JAPAN, SINGAPUR, HONG KONG, AUSTRALIA, NEW ZEALAND

60 €

NO AVAILABLE



- If the country of destination of your order is not in the list above, please contact us via email run@far.run before placing your order and we will inform you.

- FAR RUNNING will not be responsible for paying any local sales tax or import duties arising at the delivery destination, any such costs shall be borne by the Customer. 

- When returning or exchanging a product that has been subject to local sales taxes or import duties, FAR RUNNING will not be responsible for refunding or reimbursing these costs.

- FAR RUNNING reserves the right to modify the shipping costs or free conditions offered on its website.

RETURNS AND EXCHANGES POLICY:

- Customers may request exchange and/or return sending an email to run@far.run within 14 days of receiving the product. The email must include the order number, a description of the products to be exchanged and/or returned and the reason for exchange and/or return.

- Items must be returned in their original condition, along with any accessories, and must not be used, washed or damaged and have their original labels and packaging. 

- Customers must send the item, in a maximum of seven (7) working days from requesting exchange and/or return, with the delivery note and where applicable the invoice issued by FAR to the following address:

FAR RUNNING, S.L

C/Sant Elies, 4-6, bajos

08006 Barcelona (Spain)

- Delivery charges for exchanges and/returns will be paid by the customer requesting exchange and/return.

- Until we receive the items sent to us as exchanges and/or returns they are the customer's responsibility. We recommend customers use a courier service or registered post and keep proof of postage.

- In the event that FAR RUNNING sends a different item to that ordered by the customer or the items sent are defective, FAR RUNNING will bear the shipping costs for its return and/or exchange.

- For special offers, which include free delivery, the customer will bear delivery costs for exchange and/or return.

- FAR RUNNING does not accept returns on items sent as cash on delivery.

- Once we have received the items and approved the exchange and/or return, FAR RUNNING will dispatch the new sizes or models for exchanges or will reimburse the customer via the same payment method used to place the order, within a maximum of 10 working days.